PASS GUARANTEED 2025 SERVICE-CLOUD-CONSULTANT: SALESFORCE CERTIFIED SERVICE CLOUD CONSULTANT FANTASTIC EXAM CRAM PDF

Pass Guaranteed 2025 Service-Cloud-Consultant: Salesforce Certified Service cloud consultant Fantastic Exam Cram Pdf

Pass Guaranteed 2025 Service-Cloud-Consultant: Salesforce Certified Service cloud consultant Fantastic Exam Cram Pdf

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Salesforce Service-Cloud-Consultant: Salesforce Certified Service cloud consultant exam is an important certification for Salesforce professionals who want to demonstrate their expertise in Service Cloud solutions. Service-Cloud-Consultant exam is designed to validate the candidate’s knowledge of Service Cloud functionality, ability to design and implement Service Cloud solutions, and manage ongoing Service Cloud operations. Salesforce Certified Service cloud consultant certification is highly valued in the job market and can help professionals advance their careers in customer service, sales, marketing, and IT departments.

Who should take the Service-Cloud-Consultant Exam

The Salesforce Service Cloud Consultants Service-Cloud-Consultant Exam certification is an internationally-recognized validation that identifies persons who earn it as possessing skilled as a Service Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Service Cloud Consultants Service-Cloud-Consultant Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Salesforce Service Cloud Consultants Service-Cloud-Consultant Exam then he should take this exam.

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Latest Service-Cloud-Consultant Study Guide & Exam Service-Cloud-Consultant Prep

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Salesforce Service Cloud Consultant Certification is a valuable credential that can help professionals to demonstrate their knowledge and expertise in implementing Service Cloud solutions. Salesforce Certified Service cloud consultant certification exam is designed to evaluate the candidate's knowledge and skills in various areas related to Service Cloud solutions. Salesforce Certified Service cloud consultant certification can help professionals to enhance their career prospects and can open up new opportunities in the field of Salesforce Service Cloud.

Salesforce Certified Service cloud consultant Sample Questions (Q162-Q167):

NEW QUESTION # 162
What statement is true about the Salesforce Knowledge article lifecycle?

  • A. Approval process CANNOT allow publishing of articles that have specific validation statuses
  • B. Article permission sets allow agents to participate in the article publishing process
  • C. Articles CANNOT be published until they are reviewed and validated by a qualified author
  • D. Knowledge uses public groups as a way to assign users to specific tasks related to articles

Answer: B


NEW QUESTION # 163
Universal Containers assigns its contact center agents to certain interaction channels and would like to optimize the agents' desktop based on their assigned interaction channels.
What is the best solution?

  • A. Create case page layouts for each interactionchannel and assign them to different agent profiles.
  • B. Create multiple Salesforce Console for Service applications and configure them based on user's requirements.
  • C. Create a Salesforce Console for Service layout and allow the agents to drag and drop the components they need.
  • D. Createmultiple agent console applications and configure the Iayout based on the user's requirements.

Answer: B


NEW QUESTION # 164
Universal Containers wants a mechanism that provides customers access to product installation guides, warranty information.
What solution should the consultant recommend to meet this request?

  • A. Configure Web-to-Case.
  • B. Deploy a Partner Central Community.
  • C. Create a Customer Experience Cloud site.
  • D. Implement Recommended Articles.

Answer: C


NEW QUESTION # 165
Cloud Kicks wants to standardize its service KPIs for response time and first case closure rates.
Individual service agents, team leaders, regional directors, and the VP of service should see the same KPIs calculated using only the data the user can access.
What is the recommended running user to meet the requirements?

  • A. The dashboard viewer
  • B. The user creating the dashboard
  • C. The VP of service
  • D. Let the dashboard viewers choose

Answer: A


NEW QUESTION # 166
Universal Containers needs to customize Salesforce to improve its Support Agents' experience so they can
work more efficiently.
Which two features requires Service Cloud?

  • A. Unique page layouts for each Case Record Type
  • B. Open multiple case records as tabs and sub tabs
  • C. Access to Knowledge Articles
  • D. Utility Bar

Answer: A,C


NEW QUESTION # 167
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